Privacy Policy

This Privacy Policy describes how we process your personal data and how you can exercise your rights as the subject of the personal data processed by AICEP.

General policy

  1. The data controller and its commitment

Agência para o Investimento e Comércio Externo de Portugal, E.P.E., hereinafter AICEP, with headquarters in R. de Entrecampos 28 Bloco B 12º, 1700-158 Lisboa, is the entity responsible for processing your personal data on this platform. They are committed to ensuring the due protection, confidentiality and security of this data, as well as using your personal data only for the purposes expressly indicated and in compliance with the legislation in force.

  1. The data protection officer

AICEP has a Data Protection Officer (DPO) who can be contacted by e-mail at

The data protection officer is responsible, especially, for monitoring those activities involving the processing of your data to comply with the applicable legal and regulatory standards and is also the liaison between AICEP and the National Supervisory Authority, and between AICEP and its clients and users in matters regarding the processing of personal data.

  1. Personal Data, personal data subjects and personal data categories

What is personal data?
Personal data is all information of any nature, collected through any type of support, about an identified and identifiable natural person. Identifiable is regarded as a set of information that may lead to the identification of a specific person, namely by reference to an identifier (such as an identification number or location information).

From whom do we collect personal data?
Individuals who ask for information through the form on the website Portugal Makes Sense website.

What personal information do we collect?
AICEP only collects data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed.

The personal data we collect is as follows:


  • Name and Surname.

Contact details:

  • E-mail address/institutional e-mail address.

4. Grounds for and Purposes of Processing Personal Data

All data collected and processed by AICEP is based on one of the following conditions (lawfulness of processing):

Consent: When the collection is preceded by your express, specific and informed consent through the contact form.

Personal data collected are only processed for specific, explicit and legitimate purposes. Where personal data is collected, it is exclusively for the purposes expressly identified at the time of collection.

5. Period during which personal data will be stored

Personal data shall be kept only for the period necessary to pursue or complete the purposes of the processing for which they are intended, in compliance with the maximum periods necessary to comply with contractual, legal or regulatory obligations.

At the end of the storage period, data will be deleted.

6. Rights of data subjects

Within the terms of the applicable law, as of the time when we collect and process your data, there are several rights that at any time, you can pursue.

Right of access: Right to obtain information about the processing of your data and its respective characteristics (namely the type of data, processing purpose, to whom your data may be communicated, storage periods and which type of data supply is mandatory or optional).

Right to rectification: a right enabling you to request that your data be rectified, requesting that it be accurate and up to date, in situations when, for example, you consider that the data is incomplete or out of date.

Right to erasure or “Right to be forgotten”: Right enabling you to request the erasure of your personal data.

Right to Restriction of processing: Right enabling you to suspend the processing or to restrict processing to certain categories of data or purposes.

Right to Data Portability: Right through which you may request that your data be sent in a currently used digital format, making it possible to re-use the said data. As an alternative, you may request that your data be transferred to another entity that will become responsible for processing your data.

Right to Object: Right allowing you to oppose certain purposes and provided no legitimate interests are prevailing over your interests. One of the examples of this right regards the opposition to direct marketing purposes.

Right to Withdraw Consent: Right enabling you to withdraw your consent, but that may be exercised only when your consent is the only condition of legitimacy.

How can you exercise your rights?

You may submit your requests directly to the Data Protection Officer in the email indicated in point 2.

You may also complain to the National Supervisory Authority.

  1. Data transmission

With whom do we share your personal data?

Personal data may be transferred to subcontractors so that they process them in the name and on behalf of AICEP. In this case, AICEP will take the necessary contractual measures to ensure that subcontractors respect and protect the owner’s personal data following the law.

Your data may also be transferred to third parties – entities other than AICEP or the subcontractors – in which case we will only share your personal information in strict compliance with legal obligations or with your consent.

AICEP may exceptionally transfer your personal data to third countries (outside the EEA – European Economic Area).

In those cases, AICEP will ensure that the data transfers will be performed in strict compliance with the applicable legal standards.

  1. Legislation

The processing of users’ personal data, as well as the sending of commercial communications carried out by electronic means, are under national and EU legislation in force, namely with the General Data Protection Regulation (RGPD), identified as REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND of THE COUNCIL of 27 April 2016 and Law no. 58/2019 of 8 August that ensures its enforcement in the national legal order.

  1. Cookies Policy

Cookies are small text files containing relevant information downloaded by your access device (computer, mobile phone/smartphone or tablet) through the internet browser when a website is visited by the user and are used to store information about user visits.

In this website, we use only necessary cookies, as you can verify in cookies settings option and also check which cookies are used, its duration and description.

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.